789r Privacy Policy

1 Who We Are

789r is an internationally licensed online gaming platform accessible at 789r.cam. References to "789r", "we", "us", and "our" throughout this Privacy Policy refer to the operator of the 789r platform. References to "you", "your", "player", and "user" refer to any individual who accesses, registers with, or uses the 789r platform.

789r operates under an international gaming licence and is subject to the data protection, anti-money laundering, and know-your-customer requirements imposed by that licence. This Privacy Policy reflects those obligations, as well as our own commitment to transparency and fair data handling for our Pakistani player base.

For any privacy-related enquiry or to exercise your data rights, contact the 789r Data Protection team via the details in Section 16 of this document.

2 Personal Data We Collect

789r collects the following categories of personal data from players and platform visitors:

We do not collect sensitive personal data categories such as health information, political opinions, or biometric data, beyond what is strictly necessary for identity document verification as part of our KYC process.

3 How We Collect Your Data

789r collects your personal data through the following channels:

• Direct registration: When you create a 789r account, you provide identity, contact, and date of birth information directly through the registration form.
• KYC verification portal: When you submit identity documents (CNIC, passport) to complete age and identity verification before withdrawal.
• Payment transactions: When you deposit or withdraw, payment method identifiers and transaction metadata are captured by 789r's payment processing systems.
• Platform use: Automatically as you browse and interact with 789r — game activity, bet placement, navigation data, and session logs are captured by our platform systems.
• Cookies and similar technologies: Via cookies, web beacons, and local storage on your device when you access the 789r website. See Section 8 for full details.
• Customer support interactions: When you contact 789r via live chat or email, the content of that communication and any details you provide are recorded.
• Third-party verification providers: Where we use third-party services to assist with identity verification or fraud screening, those providers may supply us with additional data points to support their verification conclusion.

4 Legal Basis for Processing

789r processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the 789r Terms and Conditions — including operating your account, processing payments, and providing gaming services — is necessary to perform the contract between you and 789r.
• Legal obligation: Processing required to comply with our international gaming licence, anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and any applicable court order or regulatory directive.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and internal analytics, where those interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications — including promotional emails and SMS — where you have given explicit consent. You may withdraw consent at any time as described in Section 12.

5 How We Use Your Personal Data

789r uses the personal data we collect for the following purposes:

• To create, maintain, and administer your 789r account and ensure its security.
• To verify your identity and age as required by our gaming licence — all players must be 21 or older, and CNIC or passport verification is mandatory before any withdrawal is processed.
• To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, USDT TRC20, and Retail Cash channels.
• To monitor gaming activity for responsible gaming purposes — including identifying patterns that may indicate a gambling problem — and to act on responsible gaming requests such as deposit limits, cooling-off periods, and self-exclusions.
• To detect, investigate, and prevent fraudulent activity, prohibited conduct, money laundering, and other illegal activity on the platform.
• To personalise the 789r platform experience — for example, surfacing cricket betting markets during PSL season for players who regularly use the cricket sportsbook.
• To send you transactional communications essential to your account (deposit confirmations, withdrawal status updates, security alerts). These are not optional as they relate directly to your account operation.
• To send you marketing communications about 789r promotions, bonuses, and new features, where you have explicitly consented to receive them.
• To comply with requests from regulatory bodies, law enforcement agencies, or courts of competent jurisdiction.
• To improve the 789r platform through aggregated, anonymised analysis of usage patterns.

6 Sharing Your Personal Data

789r does not sell your personal data to third parties. We do not share your data with advertisers, data brokers, or any party for their independent commercial use. We share your data only in the following limited circumstances:

• Payment processors: Your payment identifiers and transaction data are shared with the relevant payment provider (e.g. JazzCash, EasyPaisa, HBL) to process deposits and withdrawals. These providers process your data as independent controllers under their own privacy policies.
• Identity verification providers: Your identity documents and personal details may be shared with licensed third-party KYC and AML screening providers to assist with verification. These providers act as data processors under 789r's instruction.
• Game software suppliers: When you play a game provided by a third-party supplier on the 789r platform, your game session data (stake, result, session ID) is shared with that supplier for the purpose of operating the game and generating the result. Supplier identity can be found in the game interface.
• Regulatory and law enforcement bodies: Where we receive a valid legal request — including from Pakistan's Financial Monitoring Unit (FMU), a court order, or our international gaming licence regulator — we are required to disclose your data to the relevant authority.
• Internal group entities: Where 789r's platform operation involves affiliated group entities acting as service providers, data may be shared with those entities under appropriate data processing agreements.

All third parties with whom we share personal data are contractually required to handle that data securely and to use it only for the purposes for which it was shared.

7 Payment Data and Financial Information

789r handles financial data with a high degree of care given its sensitivity. The following specific practices apply to payment data:

• 789r does not store full bank account numbers, JazzCash PIN codes, or EasyPaisa mobile wallet passwords. Only payment method identifiers (such as the last four digits of an account number or a wallet phone number) are retained by 789r for transaction matching and fraud prevention purposes.
• Full card data, where applicable, is handled exclusively by PCI-DSS-compliant payment processors and is not stored on 789r's own servers.
• All deposit and withdrawal transaction records — including amounts in PKR, timestamps, payment method used, and transaction status — are retained as part of your account's financial audit trail for the period required by our AML obligations.
• Transaction data may be reviewed by 789r's compliance team as part of ongoing AML monitoring. Unusual transaction patterns — such as large deposits followed immediately by full withdrawal without material gaming activity — may trigger an enhanced due diligence review.

8 Cookies and Tracking Technologies

789r uses cookies and similar tracking technologies on its website to deliver a functional, personalised, and secure platform experience. The following categories of cookies are used:

You can manage non-essential cookies through the cookie preference centre accessible from the footer of the 789r website. Note that disabling certain cookies may affect the functionality of the platform — for example, disabling functional cookies may cause your login session to expire more frequently.

9 Data Retention

789r retains personal data for the periods specified below. After the relevant retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

• Account and identity data (name, CNIC/passport, date of birth): Retained for a minimum of 5 years from the date of account closure, as required by our gaming licence and AML obligations.
• Financial and transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with standard AML record-keeping requirements.
• Gaming activity logs: Retained for 3 years from the date of activity, then archived in anonymised form for a further 2 years for aggregate analytics purposes.
• Customer support communications: Retained for 3 years from the date of last interaction, or longer if the communication relates to an unresolved dispute or regulatory matter.
• Marketing consent records: Retained for 2 years from the date of last consent confirmation, or until consent is withdrawn, whichever is earlier.
• Technical and device data: Session-level technical data is retained for 12 months; aggregated and anonymised technical analytics are retained indefinitely.

Where you request account closure, 789r will cease active processing of your data for gaming purposes immediately. However, we are legally required to retain your identity and financial records for the minimum periods stated above and cannot delete these records on request during that period.

10 Security Measures

789r implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure:

• Encryption in transit: All data transmitted between your device and the 789r platform is protected by 256-bit SSL/TLS encryption. Look for the padlock icon in your browser's address bar when accessing 789r.cam.
• Encryption at rest: Sensitive data stored on 789r's servers — including identity document scans and financial records — is encrypted using AES-256 encryption at rest.
• Access controls: Access to personal data within 789r's systems is restricted on a strict need-to-know basis. Staff access is role-based, logged, and regularly reviewed.
• Two-factor authentication: 789r offers two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your Account Security settings. Staff access to internal systems is protected by mandatory 2FA.
• Penetration testing: 789r's platform and infrastructure undergo regular security assessments, including penetration testing by independent security professionals.
• Incident response: In the event of a data security incident that poses a risk to player data, 789r will notify affected players and the relevant regulatory authority as required by applicable law, within the required notification timeframe.

11 Your Data Rights

Subject to applicable law and our legal obligations, you have the following rights in respect of the personal data that 789r holds about you:

• Right of access: You may request a copy of the personal data 789r holds about you. We will provide this within a reasonable period. A request can be made by contacting 789r support via email with the subject line "Data Access Request".
• Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support or update your details directly in Account Settings where the relevant fields are editable.
• Right to erasure: You may request deletion of your personal data where we no longer have a legal or contractual basis for retaining it. Note that we cannot delete data that we are legally required to retain (e.g. KYC records and financial transaction history) during the mandatory retention period described in Section 9.
• Right to restrict processing: You may request that we pause processing of your data while a dispute about its accuracy or our basis for processing it is resolved.
• Right to withdraw consent: Where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests where your privacy interests override ours in a specific situation.

To exercise any of these rights, contact the 789r Data Protection team at the details provided in Section 16. We will acknowledge your request within 5 business days and respond fully within 30 days. Complex or multiple requests may require up to 90 days, in which case we will inform you of the extended timeline.

12 Marketing Communications

789r may send you promotional communications about bonuses, new game launches, PSL betting promotions, and platform features if you have explicitly opted in to receive marketing at the time of registration or subsequently through your Account Settings.

Marketing communications may be sent via email and/or SMS to your registered contact details. You can withdraw consent and unsubscribe from marketing at any time by:

• Clicking the "unsubscribe" link at the bottom of any 789r marketing email; or
• Updating your communication preferences in Account Settings under "Notifications & Marketing"; or
• Contacting 789r support via live chat or email and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect your ability to use the 789r platform or receive essential transactional communications (such as deposit confirmations and withdrawal status updates), which are necessary for account operation and cannot be opted out of while your account is active.

13 Children and Under-Age Players

The 789r platform is strictly for individuals aged 21 and above. 789r does not knowingly collect personal data from individuals under 21 years of age. The collection of data during registration is accompanied by a declaration that the registrant is 21 or older, and age verification via CNIC or passport is conducted before any withdrawal is processed.

If 789r becomes aware that personal data has been collected from an individual who is under 21, we will immediately close the associated account, return any deposited funds to the verified payment source (subject to any applicable checks), and delete all personal data associated with that account from our active systems. Regulatory reporting obligations may require that certain records be retained even following such deletion.

14 Third-Party Links and Services

The 789r platform may contain references or navigation links to other pages and features within 789r.cam. This Privacy Policy applies exclusively to data processed by 789r in connection with the 789r platform at 789r.cam. It does not apply to any third-party websites, applications, or services that may be operated by 789r's game suppliers, payment processors, or other partners.

When you interact with a third-party service accessible via the 789r platform — such as clicking through to a payment provider's own website or using a live chat tool powered by a third-party vendor — that third party's own privacy policy governs how they handle your data. 789r is not responsible for the privacy practices of third-party services and recommends that you review the privacy policies of any such services you use.

15 Changes to This Privacy Policy

789r reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our gaming licence requirements. The date of the most recent update is displayed at the top of this document.

When material changes are made to this Privacy Policy, 789r will notify registered players via email to their registered address and/or via a prominent notice on the platform prior to the updated policy taking effect. For minor or clarificatory changes, the updated policy will be published on this page with a revised "last updated" date, without individual notification.

Your continued use of the 789r platform following the effective date of any Privacy Policy update constitutes your acknowledgement of the updated policy. If you do not accept the updated policy, you should discontinue use of the platform and contact 789r support to request account closure.

16 Contact and Data Rights Requests

For any privacy-related enquiry, data rights request, or to report a concern about how 789r is handling your personal data, please contact the 789r Data Protection team through the following channels:

• Email: [email protected] — use the subject line "Privacy Enquiry" or "Data Rights Request" to ensure your message is routed to the correct team.
• Live Chat: Available 24/7 within the 789r platform. For complex data rights requests, email is preferred as it allows you to provide full details and receive a written response.

789r will acknowledge all privacy-related requests within 5 business days. Full responses to data rights requests will be provided within 30 days of receipt. We do not charge a fee for data access requests or other data rights exercises unless the request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be applied.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the 789r Privacy Policy.